Terms and Conditions

Last Updated: Oct 16, 2025

Terms and Conditions

Last Updated: Oct 16, 2025

Terms and Conditions

Last Updated: Oct 16, 2025

1. Purpose of the Terms

These Terms of Service (“Terms”) govern your access to and use of the website vocco.ai and the services provided by Vocco AI.

By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use the site.


2. Who We Are

The website is operated by SIA Creatonica, a company registered in Latvia, operating under the brand name Vocco AI.

Contact: hello@vocco.ai


3. Services Offered

Vocco AI provides:

  • AI-powered voice automation and related AI-based services

  • The ability to book a consultation or demo via Calendly

  • Access to informational content and resources

  • Subscription options for updates and insights

  • Paid services and digital solutions that may be offered on a one-time or recurring basis

  • Payments for paid services are processed securely via Stripe.

  • Prices, service scope, and terms are clearly displayed or communicated before purchase.

  • Vocco AI reserves the right to modify, suspend, or refuse services at its discretion.


4. Eligibility

Our website and services are intended for individuals aged 13 or older.

If you are under 18, you must have permission from a parent or legal guardian.

Our services are primarily designed for business and professional use.


5. User Responsibilities

By using our website and services, you agree to:

  • Provide accurate and truthful information when contacting us or creating an account

  • Use our services in compliance with all applicable laws

  • Not use the website or services for any unlawful, harmful, or abusive purpose

  • Not attempt to gain unauthorized access to any part of the system or interfere with its operation

  • Respect our intellectual property and that of others

You are responsible for all actions and information submitted through your account or interactions with the site.


6. Intellectual Property

All content on the website — including text, visuals, logos, branding, and design — is the property of Vocco AI (SIA Creatonica) or its licensors and is protected by applicable copyright and trademark laws.

You may:

  • View, download, and use content for personal or internal business purposes only.

You may not:

  • Copy, distribute, modify, or create derivative works without our explicit written consent.


7. Third-Party Tools and Integrations

Our site and services may integrate with third-party tools such as:

  • Calendly (for booking calls or demos)

  • Stripe (for secure payments)

  • Google Analytics, Meta Pixel, Hotjar (for analytics and performance tracking)

  • Various automation and AI integration platforms

We are not responsible for the privacy practices, content, or functionality of these third-party services.

Your use of such tools is governed by their respective terms and privacy policies.


8. Payments & Refunds

All payments for Vocco AI services are processed via Stripe or other secure payment providers.

By purchasing or subscribing to our services, you agree to the pricing and terms presented at checkout or in a written agreement.

Due to the nature of our services — which involve the consumption of AI tokens and other operational resources — payments are non-refundable once service usage has begun, unless required by applicable law.

We aim to ensure every service functions as described.

If you experience any technical or billing issue, please contact us at hello@vocco.ai


9. No Guarantees or Warranties

Our website and services are provided “as is” and “as available.”

We do not guarantee that:

  • The website will operate without interruption or error

  • The information provided is always accurate or up to date

  • The services will meet your specific requirements or expectations

Your use of our website and services is at your own risk.


10. Limitation of Liability

To the fullest extent permitted by law, SIA Creatonica and its affiliates shall not be liable for:

  • Any direct, indirect, incidental, or consequential damages arising from your use of our services

  • Loss of data, revenue, or business opportunities

  • Errors or delays caused by third-party tools, internet connectivity, or technical malfunctions

Nothing in these Terms limits liability that cannot be excluded under applicable law.


11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, services, or legal requirements.

Any updates will be posted on this page with a new “Last updated” date.

Your continued use of the website constitutes acceptance of the revised Terms.


12. Governing Law

These Terms are governed by the laws of the Republic of Latvia.

Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Latvia.


13. Contact

For any questions regarding these Terms, please contact us:

Vocco AI

Operated by SIA Creatonica

Email: hello@vocco.ai